PICK UP DAY: Totes should be out on your scheduled pickup day by 7:00 AM until 8:00 PM. Totes are to be placed together at the end of the driveway. *Should there be a shared driveway, totes should be placed together in a cluster on one side of the driveway. DO NOT SEPARATE! Please label totes with house numbers on the front of the totes, duct tape & sharpie are acceptable.

TOTES: Must be unobstructed for consistent service. For example, paths to totes must be reasonably clear of snow, snow drifts, ice and vehicles, etc... Nothing should be blocking your totes when curbside for pickup. All lids must be closed completely. Metal catch bars must be facing the street. Please, do not modify your totes, to make them bear proof. But you may attach one bungee cord to your trash tote. At the time of pickup, ratchet straps can be used but they MUST be unfastened on pickup day. (Use at your own risk, we are not responsible for lost or damaged straps of any kind). If totes are chained, tied to trees or fencing, please have chains or straps removed prior to pick up service and brought to the end of your driveway. 

WEIGHT LIMIT: Please do not overload your totes. By doing so this can break your tote or the arm on our tuck. Limit is 150LBS *Please do not put extra bags of trash on top of totes, set them next to the totes on the ground. SSP WASTE is not responsible for picking up trash spread out by animals, high winds or other unknown reasons. 

NOT ALLOWED IN TOTES: Substances hazardous to health such as toxic or corrosive materials, medical waste, or animal carcasses of any kind, asbestos, liquid paint or stain, tires, gas containers, fluorescent tubes, vehicle batteries, household appliances such as but not limited to refrigerators, conventional ovens, microwave ovens, washer, dryer, extremely heavy material such as rock, dirt, or concrete are not allowed. 

BULK ITEMS: We do not offer large, bulk, or special pickups, NO EXCEPTIONS. 

HOLIDAY DELAYS & OTHER DELAYS: You will receive an email for scheduled delays. For unscheduled delays due to inclement weather or unforeseen circumstances, we will do our best to send out an email or contact you by phone. 

CARDBOARD BOXES: Manageable size bundles (tied with twine or string), and no larger than 3ft x 3ft each. Bundles must not weigh more than 40 lbs. each, 5 bundles maximum. Please call ahead of time to notify us of bundles outside of the tote. $10 per bundle. *Or cut boxes down to fit inside of your tote with the lid closed 

EXTRAS: Household trash is $10.00 per bag. 5 bags max, should be of manageable weight and size, no more than 40lbs (up to 32 gallon size bags). Please notify us of extras by calling 303-838-6033 option 1; 24 hours in advance. These bags will only be picked up on your non-recycle weeks. *Bags must sit to the side of your tote. 

EXTRAS TOTES: $8.00 per month. Please call today to get one delivered.

BEE BAG: Are available for SSP WASTE customers only; 3-yard cloth dumpster: (4’x4’x5’ or 80 ft. 3). *Price includes delivery and pickup 

YARD WASTE: A maximum of 5 bags of yard waste or branch bundles (40 lbs. each, tied w/ twine or string, no more than 3 ft. length in size) will be picked up on your non-recycle weeks only. *32-gal black contractor bags or paper yard waste bags are accepted. (No Christmas Trees) 

BEAR-PROOF TOTE: Not available through SSP WASTE. Personal bear-proof totes may be used but are required to have a metal tip bar. (May be purchased at your local hardware store or Amazon). 

MISSED TRASH HOTLINE: Please text your address within 24 hours of your missed pickup, and we will communicate once we have a plan. 303-990-3463 TEXT ONLY. *For faster response please call the office, 303-838-6033 Option 1.

*HOA: Please contact your president for your individualized polices.